Questions ? Problems ? Comments ? Suggestions ?

If you do not see your payout in the blockchain or in your wallet please wait until it confirms by the Bitcoin network. This may take up to an hour.

Before contacting us, please review the most frequently asked questions.
You will most likely find the answer here :

My bet won, why the status is still "Confirmed" ?

My bet won, why the status is still "Settlement in Progress" ?

My bet won and I got paid, why the payout transaction is still unconfirmed ?

I placed a bet by mistake, how can I cancel it ?

Why some events and bet selections are missing ?

Why my bet was confirmed at lower odds than quoted ?

What's Double or Nothing, Flexible Odds and Negotiate Odds ?

What's the minimum amount that I can bet ?

What's the maximum amount that I can bet and how can I bet more ?

How can I cancel my bet if it arrives in a delay, later than expected ?

Why DirectBet is the safest place to bet ?

Still have questions ? You can contact us via e-mail at [email protected]

Please be sure to include your bet ID.